#bestinhenrico

Welcome to Elliott Automotive, a full service auto care facility dedicated to providing you with the best customer experience possible. From routine repair and maintenance to customer education and vehicle buying assistance, we pride ourselves in ensuring you are happy and satisfied with your Elliott Automotive experience!

New or Vintage our ASE certified team has you covered!

We have been one of Richmond’s top rated full services garages for over 40 years. Our team has a combined 75+ years of automotive repair experience! You can trust us to get your car back on the road better than ever!

100s of 5 Star Reviews!

Ian H.

					I do not know much about cars, but I know a hell of a lot about customer service and these... read moreI do not know much about cars, but I know a hell of a lot about customer service and these guys crush all the competition in the Richmond area. I live in East Richmond, and it is well worth the trip out to Glen Allen to have my car serviced with these guys.

1) The guys working the front desk are not only professional, but extremely friendly and actually genuinely care about your value as a customer and a person. They remember everyone's name by heart, and they remember details about your life. I have felt like a friend from the first moment I walked in...in fact, my friends aren't even this friendly with me.

2) Jay walked me through exactly what was wrong with my car and explained why it was a problem and needed to be fixed. He explained my options, the pros and cons, and told me exactly what needed to be done now and what could wait. This is essential to planning your life and invaluable to making a decision.

3) I was given WAY more information by these guys than any other mechanic that I have EVER been to. Honestly, none of what he told me was to his advantage, and in fact he discouraged me from getting some of the optional work done until further down the (figurative) road.

I hope that I never have to move so that I can have these guys near me forever. It's awesome to finally have a mechanic that I can trust!!! read less  - 
				
Vanessa J.

					Great honest service with a smile and gratitude.  Love this shop  - 
				
Sara R.

					I just picked up my car 30 minutes ago and couldn't wait to write this review! I have never been... read moreI just picked up my car 30 minutes ago and couldn't wait to write this review! I have never been more impressed with a service in all my life. They really took care of me here. My car has NEVER felt like this before. It drives like a dream!! Thank you so much for explaining to me what was necessary to fix and not throwing in the costly extras. Thank you for going above and beyond to get it done in time so that I could go out of town this weekend! I am so grateful! And I'm telling everyone I know! read less  -